ITIL Consulting

We provide consulting and implementation of ITIL compliance tools, as well as support to the support department, based on industry best practices.

Our consulting firm is founded on ITIL and ISO 9001/2008 best practices. Our ITIL-certified engineers at Brasil Bilbio Tech Sevicios de Informatica LTDA. are well conversant with the ISO 9001/2008 standard.

We work in accordance with continuous iteration methodologies based on field interviews and inspection visits, ensuring GAP results that allow us to obtain a radiographic view of the client’s IT services.

Following that, Brasil Bilbio Tech Sevicios de Informatica LTDA. provides the necessary recommendations, responding to first-order ITIL practices. The customer can go forward in accordance with the recommendations’ implementation process, in collaboration with our consultants.

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